Talkdesk Alert: Talkdesk is a Leader in The Aragon Research Globe for Intelligent Contact Centers, 2020

June 18, 2020 – Talkdesk® announces its position as a Leader in The Aragon Research Globe™ for Intelligent Contact Centers, 2020. The Globe defines a Leader as having “comprehensive strategies that align with industry direction and market demand, and effectively perform against those strategies.”

The inclusion criteria for this Aragon Research Globe is

  • Minimum of $6 million in primary revenue for contact center or a minimum of $8 million in revenue in a related market (voice, video conferencing, collaboration and team collaboration/messaging)
  • Product must be announced and available
  • Customer references from each hemisphere in which the vendor participates

Executive Quote:

“We greatly appreciate Aragon Research’s acknowledgment of Talkdesk as a Leader in The Aragon Research Globe for Intelligent Contact Centers, 2020, and see it as confirmation of Talkdesk’s overall product strategy and commitment to setting new standards for the contact center industry through rapid innovation.” – Tiago Paiva, chief executive officer, Talkdesk

Additional Resources: 

  • Hören Sie direkt von Kunden, warum sie sich für Talkdesk CX Cloud entschieden haben und welchen Unterschied es in ihren Contact Centern gemacht hat

Tweet this: @Talkdesk is a Leader in The Aragon Research Globe for Intelligent #ContactCenters, 2020 from @AragonResearch1 

Über Talkdesk

Talkdesk® is a cloud contact center for the customer-obsessed. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings. 

Talkdesk ist eine eingetragene Marke von Talkdesk, Inc. Alle Produkt- und Firmennamen sind Marken™ oder eingetragene® Marken ihrer jeweiligen Inhaber. Ihre Verwendung impliziert weder eine Zugehörigkeit zu diesen noch deren Zustimmung.  

Pressestelle Talkdesk

Gavin Gustafson

[email protected] 

(801) 560-0073 

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