Solutions by Industry
Retail, E-commerce, & Consumer Goods.
Build lasting, profitable customer connections with Talkdesk, the modern cloud contact center solution.
Deliver a seamless shopper experience.
It’s been proven that happy customers mean higher sales, so great customer service is no longer a differentiator—it’s a must.
When every conversation matters, you need technology that keeps up. Talkdesk helps you provide your customers with the quick, personalized service they’ve come to expect from their favorite brands.
Learn why brands and retailers love Talkdesk.
Reach your customers — everywhere.
Connect with shoppers at every step of the buying journey. With Talkdesk, you get all voice and digital channels in one simple solution.
Let’s get personal.
Talkdesk connects the dots between the data in your CRM, website, sales, and service systems for a complete picture of every customer.
When you can see the big picture—and all the little details—creating personalized shopping experiences is no problem.
Be ready to scale.
Seasonal demand or unplanned events call for agility to scale, without ever compromising customer service.
Talkdesk’s intuitive design makes it easy to onboard and manage agents. Wherever they are.
Top brands and retailers choose Talkdesk.
Retail leaders use Talkdesk to deliver exceptional customer experience.
Tuft & Needle used live reporting to increase service levels by more than 10%.
Tuft & Needle used live reporting to increase service levels by more than 10%.
Zumiez leveraged real-time analytics to improve service levels by 15%.
Hear why our customers love Talkdesk.
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