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Contact center software integrations.

Talkdesk increases productivity and improves customer satisfaction with seamless business tool integrations.

Visit our AppConnect marketplace to access all our out-of-the-box integrations.

EXPLORE APPCONNECT
Contact Center Software Integrations

Talkdesk Agent Workspace

Talkdesk Agent Workspace provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call, and more.

Synchronized data

Talkdesk automatically synchronizes customer data to display information the moment a call is received.

Automated workflows

Configure Talkdesk to automatically trigger events in connected applications and save reps valuable time.

Simple setup

Using just your account information, you can quickly and easily connect Talkdesk with 60+ contact center software integrations.

Our most popular integrations.

Talkdesk for Salesforce

Integration

Talkdesk for Salesforce
Talkdesk for Zendesk

Integration

Talkdesk for Zendesk
Talkdesk for Slack

Integration

Talkdesk for Slack
Talkdesk for Microsoft Teams

Integration

Talkdesk for Microsoft Teams
Talkdesk for ServiceNow

Integration

Talkdesk for ServiceNow
Talkdesk for Microsoft Dynamics

Integration

Talkdesk for Microsoft Dynamics

Follow the links below to their listings in the AppConnect marketplace.

salesforce?v=62.7.0
zendesk_symbol?v=62.7.0
bigcommerce?v=62.7.0
contactually?v=62.7.0
freshdesk?v=62.7.0
front?v=62.7.0
google?v=62.7.0
helpscout?v=62.7.0
highrise?v=62.7.0
intercom?v=62.7.0
kustomer?v=62.7.0
livechat?v=62.7.0
microsoft-dynamics-crm?v=62.7.0
nimble?v=62.7.0
olark?v=62.7.0
onepagecrm.png?v=62.7.0
pipedrive?v=62.7.0
servicenow?v=62.7.0
shopify?v=62.7.0
slack?v=62.7.0
snapengage?v=62.7.0
zoho?v=62.7.0

Customers love Talkdesk.

Rated 8.2 out of 10 based on 602 reviews and ratings onTrustRadius logo

1 star2 star3 star4 star5 star

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

Nick Gordon

1 star2 star3 star4 star5 star

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

Aanvik Modi

1 star2 star3 star4 star5 star

Talkdesk is well suited for any industry that is looking track, customize, and increase efficiency in any call center setting.

Jeremy Dotson

1 star2 star3 star4 star5 star

UI and overall product is simple to use and is effective at accomplishing the goals of the company

Vasilios Christides

1 star2 star3 star4 star5 star

For customer outreach, quality assurance is important and call quality is excellent.

Tamara S

1 star2 star3 star4 star5 star

It helped us in retaining existing SIP Numbers, Integrating with internal AWS Storage, Integrating with reporting solution, Debugging call and call flows.

Dineshkumar Kharabe

1 star2 star3 star4 star5 star

Integrates well with Salesforce.

Zachary Metzger

1 star2 star3 star4 star5 star

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

Nordia Anaje

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