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Latest News.

In the News

RetailTouchPoints: As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

In the News

eWeek: How Talkdesk is Aiding Everybody with COVID-19 Responses

In the News

No Jitter: Talkdesk Tackles Vaccine, PPP Challenges

In the News

CX Today: Talkdesk Announces Vaccine Administration Solution to Support COVID-19 Relief

In the News

eChannel NEWS: Talkdesk broadens machine learning capabilities with Amazon Web Services Contact Center Intelligence

In the News

Digital Commerce 360: Vivino triples its customer service agents while sales surge

In the News

FinTech Times: Talkdesk on Preparing Your Call Centres for the Cyber Security Threats of 2021

In the News

No Jitter: Top Contact Center Stories of 2020

Latest Press Releases.

Press Release

WEB_DEV_TEST_PREVIEW

Press Release

Introducing Talkdesk Workspace, a Customizable Interface Designed to Enable a Better Way to Deliver Superior Customer Experiences in Contact Centers

Press Release

Talkdesk Enters Next Decade Fueled by Innovation, Expanded International Presence, New Brand

Press Release

Talkdesk Launches New AI-infused Digital Lending Solution, Enabling a Better Way for Borrowers to Access Loans

Press Release

Talkdesk Wins 2021 Excellence in Customer Service Award from Business Intelligence Group

Press Release

Talkdesk Announces Strategic Partnership with Microsoft to Help Enterprises Deliver More Personalized Customer Experiences

Press Release

Talkdesk Teams Up with Zoom to Unify Contact Center Collaboration

Press Release

Call for Submissions: Talkdesk CX Innovator Awards 2021

Blog highlights.

Empowering remote support heroes with knowledge management

Contact Center Trends

Empowering remote support heroes with knowledge management

By Pratik Salia

How much is your contact center security policy costing you?

Information Security

How much is your contact center security policy costing you?

By Talkdesk

Making remote an advantage for your contact center

Employee Engagement

Making remote an advantage for your contact center

By Talkdesk

Cash is king: Move to OpEx to keep cash on hand

Business Continuity

Cash is king: Move to OpEx to keep cash on hand

By Talkdesk

Contacts.

Christie Blake

Corporate Communications

christie.blake@talkdesk.com

Carlos Cano

Analysts

carlos.cano@talkdesk.com