SOLUTIONS BY INDUSTRY
Travel & Hospitality.
Deliver fast scalable customer service as the world reopens to travel with Talkdesk Vacation Now. Get it free for 3 months.
Help customers escape faster to the destination of their dreams.
As consumers prepare to leave their homes, visit loved ones, see the world, wine and dine, and celebrate life again, be prepared to deliver fast, scalable customer service with Talkdesk Vacation Now.
Get 3 months free. Offer expires September 1.
Learn how travel and hospitality companies are benefiting from Talkdesk.
Easily scale services up as the industry rebounds.
Get a leading cloud contact center set up and agents onboarded from anywhere — in as little as 24 hours — so you can rapidly scale your staff and manage peak call volumes as the world reopens to travel. We’ll help you make the transition with a 90-day free account.
Offer expires September 1. This offer can not be combined with another Talkdesk offer or promotion.
"Talkdesk is simple to use and tailor to our needs, which enables us to streamline our processes, making our agents' jobs easier. With Talkdesk, we provide our hoteliers a more customized and exceptional customer experience."
Reach customers wherever they are.
Offer your customers more convenient ways to contact your business, without sacrificing high-quality, consistent service.
- Route conversations to the agent best suited to solve them quickly and correctly.
- Help customers help themselves and deflect call spikes with 24/7 automated self-service.
- Enable customers to interact across channels without having to repeat themselves.
- Send proactive notifications regarding flight changes, reservation reminders and more.
"Talkdesk’s adaptability and scalability accommodate TAP Air Portugal’s need to support more than 30 different markets and countries in six languages, often witnessing seasonal sky-high traffic peaks."
Add a personal touch.
Whether you’re checking a reservation or quoting a package, you need all your customer data in one place. Talkdesk connects the dots between the data in your CRM, CRS, website, sales and service systems for a complete picture of every customer.
- Connect customer journey touchpoints with relevant data in a single agent interface.
- Deliver optimized actions to associates based on real-time customer behavior and intent.
- Manage real-time KPIs with dashboards you can tailor to your needs.
- Monitor recordings and surveys to keep quality high and customers satisfied.
Be ready to scale.
Whether for seasonal demand or unplanned events, you need agility to scale. Talkdesk is intuitively designed, so it’s easy to onboard and manage agents wherever they are.
- Activate a remote workforce in minutes – associates can work from their home computer or even a smartphone.
- Quickly augment your staffing with CXTalent™, a platform offering skilled staff ready to dial.
- Manage your distributed workforce with remote monitoring and coaching.
- Let AI do the work of forecasting volume and corresponding schedules.
Top hospitality brands choose Talkdesk.
