INTEGRATION
Talkdesk for Zoom.
Talkdesk for Zoom enables collaboration between your agents and subject matter experts across your entire organization to provide the best customer experience.
![[object Object]](/_next/image/?url=https%3A%2F%2Fcms.talkdeskqa.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2F&w=3840&q=50)
Bring your teams together to make every customer experience the best one.
Talkdesk for Zoom breaks down collaboration silos within your organization and promotes teamwork and knowledge sharing between agents and subject matter experts to solve customer questions faster. Increasing productivity, reducing customer effort, and improving customer satisfaction through first contact resolution.
Get it right the first time.
When a complex customer question requires assistance, agents can quickly engage a subject matter expert to join the conversation and resolve the issue then and there.
Enhanced agent productivity.
Eliminate application switching and boost agent productivity by allowing your agents to effortlessly collaborate with experts in your organization using Talkdesk CX Cloud or Zoom from a single interface.
Build a better customer experience together.
Unite your teams with a single app to unlock the power of true enterprise wide collaboration allowing your teams to collaborate more efficiently with each other and together with your customers.
"We’re proud to have Talkdesk join our contact center program so we can offer companies a seamless and efficient phone experience across the entire organization."
Eric Yuan, chief executive officer, Zoom
Maximize the value of your cloud investments.
Connect Zoom with Talkdesk and add enterprise-grade call quality, reliability, and security along with an end-to-end contact center solution to maximize your technology investments and drastically improve total cost of ownership.
