Guardian.

Talkdesk Guardian™ is a cloud contact center security application that mitigates the risk against data leakage, fraud, identity theft, and privacy-related breaches.

Get a comprehensive view of the security landscape in your contact center with detailed reports and dashboards that make it easy to visualize information and spot potential security issues.

Contact centers are a prime target for information theft. Monitor vulnerabilities and procedural compliance to immediately detect suspicious agent behavior, trigger alerts, and track risks.

Learn how to protect your contact center from data leakage, improper data access, and misuse of company assets.

Spot unauthorized user access to company systems and sensitive information, account lockouts, compromised user credentials, and more. Detect threats as they happen and act before the damage is done.

Talkdesk iQ™–a built-in AI layer–uses historical activity patterns to recognize user behaviors, flag unexpected events, and recommend next best actions to keep your contact center secure.

Manage credit card transactions over the phone with Talkdesk PCI Payment™.