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The exponential benefits of building an exceptional remote work experience for banking contact centers

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Once considered taboo, remote work is becoming the standard. Once a fringe idea for banks, it’s now seen as a viable alternative to large banking contact centers housing supervisors and their agents. Research shows that the growth of remote work is likely to continue with the COVID-19 pandemic, only accelerating these changes and, in some cases, becoming permanent.
 
In this ebook, we explore how a highly engaged workforce can reduce attrition, be more productive and increase client satisfaction in contact centers and branches.

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How to empower mobile workers to enhance customer experience

Tips for Optimizing the Returns Experience

megan testing here - Patient Experience Reimagined

duplicado test Mariana The Future of CX in Insurance

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Download the mariana – schedule test Ebook.

The exponential benefits of building an exceptional remote work experience for banking contact centers

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How to empower mobile workers to enhance customer experience

Tips for Optimizing the Returns Experience

megan testing here - Patient Experience Reimagined

duplicado test Mariana The Future of CX in Insurance