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Working from home drives the need for better contact center security

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<img alt="Talkdesk Zk Research" class="alignnone wp-image-42613" decoding="async" height="57" loading="lazy" sizes="(max-width: 243px) 100vw, 243px" src="https://td-talkdesk-com-v2.talkdeskapp.com/app/uploads/2021/01/talkdesk-zk-research.png" srcset="https://infra-cloudfront-talkdeskcom.svc.talkdeskqa.com/talkdesk_com/2021/01/15074650/talkdesk-zk-research.png 410w, https://infra-cloudfront-talkdeskcom.svc.talkdeskqa.com/talkdesk_com/2021/01/15074650/talkdesk-zk-research-205x48.png 205w" width="243"></img>
In 2019, about one in five (22%) employees worked remotely. That number dramatically increased over the course of 2020 to more than 53% of the workforce now operating entirely remotely and the trend is here to stay.
While shifting to a remote work model has many benefits, it does introduce a number of security risks that, if left unchecked, could have disastrous effects on the company.
 
Download this whitepaper to learn more about the security risks created by a WFH model and how products like Talkdesk Guardian allow contact centers to embrace WFH agents while mitigating the risks of this new way of working.

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Cloud Contact Center RFP Template

Your Guide to a Successful Reference Check

Product Demo: Talkdesk Predictive Dialer

Cut Costs in Your Contact Center by Moving to the Cloud

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Download the Working From Home Drives the Need for Better Contact Center Security White Paper.

Working from home drives the need for better contact center security

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Cloud Contact Center RFP Template

Your Guide to a Successful Reference Check

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