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Rated 8.2 out of 10 based on 603 reviews and ratings on

Wednesday 15th Nov, 2023

Tuesday 29th Aug, 2023

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Jeremy Dotson

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Vasilios Christides

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WEB_DEV_TEST_PREVIEW

Introducing Talkdesk Workspace, a Customizable Interface Designed to Enable a Better Way to Deliver Superior Customer Experiences in Contact Centers

Talkdesk Enters Next Decade Fueled by Innovation, Expanded International Presence, New Brand

Talkdesk Launches New AI-infused Digital Lending Solution, Enabling a Better Way for Borrowers to Access Loans

Talkdesk Wins 2021 Excellence in Customer Service Award from Business Intelligence Group

Talkdesk Announces Strategic Partnership with Microsoft to Help Enterprises Deliver More Personalized Customer Experiences

Talkdesk Teams Up with Zoom to Unify Contact Center Collaboration

Call for Submissions: Talkdesk CX Innovator Awards 2021

Sonae MC to Modernize Customer Service Operations with Talkdesk

Talkdesk Launches New Managed Services to Guide Companies Through Their Most Pressing Customer Experience Initiatives

Talkdesk Global Channel and Alliances Program Gains Momentum, Expands Market Reach with Substantial Organization and Leadership Investments

Talkdesk Announces Vacation Now Solution Free for 90 Days to Support Travel and Hospitality Industry During COVID-19 Relief and Recovery

Talkdesk Earns 2021 Top Rated Awards From TrustRadius

Talkdesk Launches AI Trainer, the First ‘Human-in-the-Loop’ Tool for Contact Centers

Retail’s Second Digital Transformation Wave Fueled by Fundamental Change in Consumer Habits

Talkdesk Again Leads G2 Spring 2021 With Highest G2 Scores, More Reports Than Any Other CCaaS Provider

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We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

Talkdesk is well suited for any industry that is looking track, customize, and increase efficiency in any call center setting.

UI and overall product is simple to use and is effective at accomplishing the goals of the company

For customer outreach, quality assurance is important and call quality is excellent.

It helped us in retaining existing SIP Numbers, Integrating with internal AWS Storage, Integrating with reporting solution, Debugging call and call flows.

Integrates well with Salesforce.

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.