Talkdesk Remote.

Remote contact centers are here to stay. With the right technology, leveraging a remote or hybrid workforce can lead to increased agent productivity, reduced costs, and better customer experiences. Talkdesk Remote makes it easier than ever to connect with customers from anywhere, maintain security in a remote environment, and efficiently manage a distributed workforce.

Equip your agents with best-in-class tools to work from home and engage with customers on any channel using the industry’s most intuitive cloud contact center platform.

Onboard new remote agents, add numbers anywhere in the world, and make changes with clicks, not code.

Fully redundant network with intelligent, two-way background noise reduction from Krisp to give your customers a crystal-clear voice experience from any home environment.

Protect your remote contact center from data leakage, fraud, identity theft, and privacy-related breaches.

Talkdesk Guardian™ is a first-of-its-kind, native cloud contact center security application.

When Zumiez had to completely recreate our contact center from fully on site to fully remote, Talkdesk was one of the few systems that took no effort whatsoever. We were able to transition our agents to home with absolutely no interruption in service.

MEGAN HAMILTON, CUSTOMER SERVICE MANAGER, ZUMIEZ

Improve your customer experience and optimize operational efficiency with an integrated suite of workforce engagement management solutions designed to help your agents to succeed, regardless of their physical location.

Take full advantage of the global talent market. Use Talkdesk CXTalent™ to source and hire Talkdesk Academy™ certified agents, supervisors, and system admins that are ready to work from anywhere and hit the ground running.

Optimize your remote contact center by adding new capabilities with one-click integrations and free trials a wide variety of contact center apps through our AppConnect marketplace.