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Transforming patient experience: a revolution in healthcare

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Talkdesk + ChristianaCare
Tuesday, March 30, 2021, at 10 a.m. PST | 1 p.m. EST | 6 p.m. GMT
SPEAKERS: 
Michael Puchtler, VP of Patient Experience at ChristianaCare 
David Gardner, VP of Customer &amp; Market Insights at Talkdesk
Digital behaviors are radically changing the way patients expect to interact with healthcare providers. Providers are now left to rapidly reimagine patient experience (PX) as one that seamlessly combines digital and in-person interactions.
Join Michael Puchtler, VP of Patient Experience at ChristianaCare, and David Gardner, VP of Insights at Talkdesk, as they explore insights revealed in Talkdesk’s latest research report, <a href="/resources/reports/the-px-revolution-in-healthcare/" rel="noopener" target="_blank">The PX Revolution in Healthcare</a>, including: 
<ul class="text text--16">
<li aria-level="1" style="font-weight: 400;">How patients perceive their experiences today</li>
<li aria-level="1" style="font-weight: 400;">Top areas of opportunity for transforming and unifying PX</li>
<li aria-level="1" style="font-weight: 400;">How customer service and contact centers can drive PX transformation </li>
</ul>

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Register and watch the Transforming Patient Experience: a Revolution in Healthcare Webinar.

Transforming patient experience: a revolution in healthcare

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