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How to hire and manage a remote workforce

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Technology is just one piece of the puzzle for how organizations need to adapt to the new work-from-home environment.
 
To help customer experience (CX) leaders go remote and shift their hiring and management processes and styles, this ebook compiles:
<ul class="text text--16">
<li style="font-weight: 400;">Useful tips for hiring and training remote contact center agents</li>
<li style="font-weight: 400;">An end-to-end guide for managing a remote team</li>
<li style="font-weight: 400;">A call scoring form to evaluate remote customer support agents.</li>
</ul>

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Download the How to Hire and Manage a Remote Workforce Ebook.

How to hire and manage a remote workforce

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