AI & Knowledge
Customer assistance.
With chatbot builder, you can automate the most repetitive tasks and let agents focus on delighting customers.
Self-service has never been easier.
When your customers don’t want to wait for an agent, chatbots provide fast resolution for happier customers and lower operating costs.
Reduce contact center costs.
Redirect customers who have routine requests away from live-agent support to self-service for up to a 60% savings on your support costs.
Improve efficiency and CSAT.
Chatbots are instantaneous and they significantly improve response time, first contact resolution, and customer satisfaction.
"Chatbot conversations will deliver $8 billion in cost savings by 2022."
Juniper Research
Build chatbots with clicks. Not code.
With chatbot builder, non-technical users can build multiple chatbots easily.