Mobile Agent.

Talkdesk Mobile Agent™ is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone, tablet, or smartwatch. Equip your teams with real-time customer information and tools to provide an excellent customer experience wherever they go.

Today’s workforce demands flexibility. Allow your agents to professionally handle customer calls on any iOS or Android device. Mobile Agent has all the functionality agents expect, including call controls, status settings, dispositions, and more.

Respond to fluctuating call volumes in real-time by using Mobile Agent for remote work, part-time, and after-hours scenarios. Extend customer service beyond the call center by using Mobile Agent for field technicians, outside sales, or location-based workers, so they can deliver great customer experiences on the go.

Mobile Agent integrates with your favorite CRM and applications like Salesforce, Zendesk, Slack, Zoom, and more, providing agents with quick access to customer context, plus time-saving automation.

Mobile Agent integrates with your favorite CRM and applications like Salesforce, Zendesk, Slack, Zoom, and more, providing agents with quick access to customer context, plus time-saving automation.

Mobile Agent keeps track of every conversation, so you can stay on top of key performance metrics. Reporting options are designed to help you better manage remote teams and optimize the customer experience.

Learn how to use Talkdesk Mobile Agent for your business.