There are no results!

There are no results.

Please, try different search words.

There are no results for {{search_query}}

5 Ways to Empower Agents and Transform Contact Center Performance

hero

If you have an Ad Blocker installed, it may be causing issues to load content. Please pause or turn off the AdBlocker setting on this page to view this content.
Thank you, enjoy your experience!

Oops! Looks like there's an issue loading your content experience.

<img alt="" class="alignnone wp-image-21868" decoding="async" height="30" loading="lazy" sizes="(max-width: 288px) 100vw, 288px" src="https://www.talkdeskqa.com/fr-fr/app/uploads/2020/01/logos-webinar-website-1.png" srcset="https://infra-cloudfront-talkdeskcom.svc.talkdeskqa.com/talkdesk_com/2020/01/20081407/logos-webinar-website-1.png 646w, https://infra-cloudfront-talkdeskcom.svc.talkdeskqa.com/talkdesk_com/2020/01/20081407/logos-webinar-website-1-323x34.png 323w" width="288"></img>
Featuring: 
Rachel Mills, Evangelist, ProcedureFlow 
Taylor Johnson, Product Marketing Manager, Talkdesk 

The verdict is in: consumers prefer to do business with companies that deliver excellent customer experience. According to the American Express® Global Customer Service Barometer, 68% of consumers say a pleasant representative is the key to positive service experience, which is why a team of confident, knowledgeable, and empowered customer service agents are critical to a company’s success. In this webinar, ProcedureFlow evangelist and agent engagement expert, Rachel Mills, and Talkdesk® product marketing manager, Taylor Johnson, will share best practices on how you can create a culture of agent empowerment at every level in your contact center to 
ensure every service interaction drives higher customer satisfaction and loyalty.
You’ll learn how to:
<ul class="ak-ul text text--16">
<li>Identify and implement actionable agent empowerment strategies</li>
<li>Set measurable goals that the entire organization can align to</li>
</ul>
<ul class="ak-ul text text--16">
<li>Improve efficiency and lower operating costs by 11%</li>
</ul>

Fill out the form to listen to the recording! 

side_form

How to empower mobile workers to enhance customer experience

test publicar revision depois da hora de schedule (testa aqui, David)

"New Normal" Is Now Normal: Navigating a Future of Hybrid Workforces

The inner circle guide to AI, chatbots & machine learning

card_related

Register and watch the 5 Ways to Empower Agents and Transform Contact Center Performance Webinar.

5 Ways to Empower Agents and Transform Contact Center Performance

test

You might also be interested in:

How to empower mobile workers to enhance customer experience

test publicar revision depois da hora de schedule (testa aqui, David)

"New Normal" Is Now Normal: Navigating a Future of Hybrid Workforces

The inner circle guide to AI, chatbots & machine learning